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Faerington offers a range of Customer Experience Management consulting services split between two complimentary groups:

Automotive Marketing Solutions

The Brand HandleFaerington is the exclusive Automotive Channel Partner for The Brand Handle, a suite of tools that help companies manage their brand and marketing.

We believe dealerships should reap the rewards of the latent value stuck in limbo within the enormous volume of data generated across internal electronic systems (DMS, CRM, ERA).

We bolster brand and process consistency through custom tools that deliver timely and relevant opportunities to both sales and service through tools like eMail, Direct Mail, PURLs and more.

Your information is only Valuable when it is both Timely & Relevant. We'll help you put your information to use by connecting your dealership with exactly the right customers at exactly the right times.

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Business Development Resources

Sales Consultant TrainingDealerships thrive on accountability. Faerington can help setup the systems of accountability that will make your dealership run more effectively.

Operating as a trusted partner, we seek a true understanding of the state of your dealerships’ communication strategies through a rigorous review of sales tools ranging from scripts to staff to management.

Our mission is to analyze and benchmark existing practices to improve the performance and accountability of the BDC and your dealerships.

Measuring everything makes it easier to benchmark behaviors and accountability with an eye on managing the mismanaged opportunities. With a new battleplan in place we help your dealership optimize your current leads while keeping pace with new opportunities.

 

Contact Info

FAERINGTON, LLC
PO Box 1775
Columbus, OH 43216-1775
614.947.3618
Click here to eMail us

Customer Experience Management

Managing your data is just as important as training your employees or keeping a clean showroom, and it all boils down to managing your customers experiences.  Send an offer to the wrong person and not only are you potentially wasting money, but you're telling your customer you don't really understand them very well.  Send the right message to the right person, and you'll save them time and money, earning their business in the process.

Faerington LLC, Customer Experience Management